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Elastic Path Introduces First-and-Only Offering to Eliminate the Risk of Managing Commerce Solutions Composed of Multiple Vendors

Composable Commerce XA™ Empowers Every Brand To Embrace Composable Commerce With Confidence by Leveraging Multi-Vendor Experience Assurance Powered by Proprietary Monitoring Technology and Holistic Issue Management

 

Boston, Mass. May 26, 2021 - Elastic Path, the leading provider of eCommerce software for brands leveraging Composable Commerce to drive digital innovation with confidence, today introduces Composable Commerce XATM (Composable Commerce Experience AssuranceTM), a first of its kind offering that eliminates the risk of managing commerce solutions composed of multiple vendors. Now, brands can confidently embrace a Composable Commerce approach with the proprietary monitoring and holistic issue management of Composable Commerce XATM.

Traditional commerce platforms offer an “all in one” approach to commerce, and as such can serve as the single point of contact when issues inevitably arise. These rigid, monolithic platforms worked well when digital commerce was focused solely on the checkout, but times have changed; to compete in the digital world, brands need digital differentiation and consistent omnichannel experiences to hit their revenue targets and outpace the competition. To break free from the constraints of a traditional commerce platform and deliver innovative commerce experiences, many brands are considering a Composable Commerce approach, which enables marketing, merchandizing, and sales teams to bring their brand's unique digital vision to life.

Composable Commerce leverages modern, modular architectures and open ecosystems, enabling brands to compose “best for me,” multi-vendor solutions made up of their preferred technology partners. While this promise of digital commerce innovation is appealing, it also introduces risk and uncertainty of who to call when an issue arises, how to identify the root cause of the issue, and how to resolve the issue across a multi-vendor solution. With Composable Commerce XATM, Elastic Path has eliminated the risk of managing a composed, multi-vendor solution so that brands can reap the flexibility and time-to-market benefits of a Composable Commerce approach.

The proprietary monitoring technology of Composable Commerce XATM enables Elastic Path to monitor integration data flow to quickly and easily identify the source of an issue across a multi-vendor solution. And in the event of an identified issue, Elastic Path will serve as the primary point of contact throughout the process of managing issue resolution across a multi-vendor solution. Benefits include:

  • Reduced time troubleshooting with rapid issue identification
  • Simplified issue resolution process with a single point of contact
  • The confidence to get your store back up and running with enterprise-level response SLAs

“Composable Commerce provides unparalleled flexibility and faster time-to-market, but some brands lack the technical expertise to fully embrace it,” said Bryan House, SVP of Product and Customer Success at Elastic Path. “This offering was designed to make Composable Commerce accessible for all brands by reducing the risk of managing a multi-vendor solution. We partner with our customers and monitor integrations across their multi-vendor solution to quickly identify and triage issues.”

Elastic Path spearheaded the Composable Commerce movement in July of 2020 and has continued to invest in making Composable Commerce accessible for all brands. In November of 2020 the company launched the Composable Commerce Hub, an open exchange of business solutions powered by an ecosystem of leading digital commerce providers. This open exchange provides commerce teams with Accelerators and Pre-Composed SolutionsTM to quickly and easily compose, launch, and continuously optimize unique, revenue-driving digital commerce experiences. But brands still were faced with the risk of managing a multi-vendor solution, until today. With the introduction of Composable Commerce XATM, Elastic Path is the only vendor to provide of the complete offering to empower every brand to achieve their digital aspirations by leveraging Composable Commerce.

About Elastic Path
Elastic Path is the company powering mission-critical digital commerce for the world's leading brands, such as Tesla, Intuit, Pella, T-Mobile, and over 250 other leading brands. As relentless innovators, Elastic Path pioneered the Headless Commerce space in 2011 and spearheaded Composable Commerce in 2020. Elastic Path provides industry-leading headless commerce solutions for digitally-driven brands to rapidly build, deploy, and continuously optimize highly differentiated commerce experiences. Elastic Path is a global company with offices in Boston, Newcastle, Reading, Toronto, and Vancouver. Learn more at www.elasticpath.com.