Zapier integration released in private beta

Matt Foyle

February 11th, 2019

We've launched a Zapier application into private beta, meaning you can now connect Moltin with many other apps like MailChimp, Google Sheets, Slack, Hubspot, Twilio and hundreds more, without any development work!

If you are interested, please drop us an email to receive a private invitation to the app. The aim of a private beta is to collect directional feedback from those of you who show an active interest.

For the initial release, we have set up triggers only. A trigger means that when something happens in Moltin, you can send that information to Zapier and then use it in another application. An example of this might be adding a Moltin customer to a MailChimp list when they pay for an order.

There are a relatively small number of triggers available in this release, but they cover the most popular use cases. If there’s a trigger you would find useful, that isn’t present, please let us know!

Email us to request bet access 

Let’s briefly run through how to set Zapier up, so you have a sense of the work involved. Zapier have a fantastic guide which we recommend reading before you begin.

First, once you have accepted your private invitation, you will be brought to the Zapier editor and Moltin will already have been selected as the trigger app.

You can then choose the actual trigger that you need to use, you have the choice of:

  • New Order
  • New Product
  • Order Shipped
  • Order Paid
  • Order Refunded

You will then be asked to connect your Moltin account. For this you will need your client ID and client Secret. Both can be found by logging into your Moltin dashboard.

Zapier will then test the access to this account, and you can move on to testing the step itself. For whatever trigger you have selected, you should try and make sure that you already have some data in Moltin that meets the requirements of that trigger.

For example, if the trigger is Order Paid, you’ll want to have at least one order in Moltin that is already paid for. However, don’t worry if you don’t have an order, Zapier will fall back to some default fields and you can skip the test. Do be aware though, that it’s always best to use fresh data as it can pull in the most up to date fields.

You will then be prompted to add an action step. This is essentially the same process as the trigger step, with an extra step for setting up your template. This means that you map the data received by the trigger, into the fields available in your chosen action.

Once you have done so, you can test the action, and put the Zap live!


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Matt Foyle