Subscriptions in the Cloud
The industry’s most feature-rich subscription solution.
Elastic Path® Subscriptions is the industry’s leading cloud-based solution for billing and subscription management, allowing you to create and grow predictable revenue streams for all recurring revenue models. Unlike other commerce platforms, Subscriptions is the only solution that manages the entire subscriber lifecycle — everything from plan composition to billing, activation, customer care, and analytics. And because it’s SaaS, Subscriptions shortens the time to bring new products to market and lowers your total-cost-of-ownership.
Recurring Products
Subscription and usage-based selling.
Sell complex bundles of digital goods or physical merchandise using any combination of subscription or usage-based pricing—a single SKU or thousands of products, a universal subscription or multiple service tiers, a one-time fee, or incremental usage charges. Combined with powerful native monetization, merchandising and personalization features of the Commerce Engine, Subscriptions is the best way to unleash the power of recurring revenue.
Invoicing and Payments
Complex billing scenarios made easy.
Calculating the bill for reoccurring products can be complex due to the need to take into account the subscribed-to plan, current usage, mid-cycle upgrades and downgrades, promotions, payments, and more. Our invoicing and payments engine makes recurring billing easy, automatically cross-checking entitlements and processing payments and balance updates. For payment gateways, we offer built-in support for industry-leading processors including First Data, PayPal, RBS WorldPay and Moneris. Subscriptions is fully PCI DSS compliant which, when coupled with our SaaS delivery, greatly reduces the time required for companies to certify their billing systems for compliance.
Actionable Analytics
Tame your big data.
With Elastic Path® Cortex, your subscription products can be embedded in any digital touchpoint. To provide performance insight into those touchpoints, our analytics engine features a rich dashboard that goes beyond the standard reports of other commerce systems, summarizing your key metrics so you can optimize business results. We include 70 standard reports covering financial information and customer interaction, to detailed customer usage.
Customer Care
Powerful tools for your CSRs.
Maximizing your customers’ satisfaction makes good business sense. Subscriptions include powerful tools for your customer service representatives, giving them the ability to provide outstanding problem resolution support. Automated communication with your customers based on event triggers – such as a payment received or an expiring credit card – reduces handling time and lowers cost.
Subscriptions, now available everywhere.
Take your innovative subscription products and services to any digital experience or touchpoint with Cortex, the world’s first hypermedia API for building your digital empire. When you have Cortex, your business focuses on creating original experiences that engage customers and generate revenue.