The Psychology of Online Checkout [Infographic]
This week's infographic is courtesy of VoucherCloud, rounding up a whack-o-stats on consumer behavior around purchase and checkout.
Tweetables
- 57% of online shoppers will abandon a site after waiting 3s for page load, 80% won’t return Tweet this
- 92.6% of online shoppers believe visuals are the top influential factor affecting a purchase decision Tweet this
- Offering multiple product views and alternate images leads to 58% more web sales Tweet this
- 57% of online shoppers have more confidence in purchasing a product after viewing product video Tweet this
- 52% of online shoppers say they are willing to stay longer on sites that use product video Tweet this
- 45% of online shoppers are more likely to return to a retailer who integrates video into the website experience Tweet this
- 85% of consumers read online reviews for local business before purchase, 79% trust them as much as a personal recommendation Tweet this
- 41% of online shoppers will abandon a checkout due to “sticker shock” Tweet this
- 29% of online shoppers will abandon checkout if asked to register (24% of ecommerce sites require reg) Tweet this
- Only 10% of online shoppers will abandon a checkout process they perceive as “too long” Tweet this
- 50% of ecommerce checkouts ask for the same information twice Tweet this
- Men are more likely to abandon checkout than women Tweet this
- 81% of online retailers pre-check newsletter opt-ins in registration (40% of consumers don’t want them) Tweet this
- 59% of consumers consider shipping costs when making online purchase decisions Tweet this
- More than 80% of consumers feel safer seeing logos of trustworthy payment options on a site Tweet this
- 40% of online shoppers say they have more confidence with sites that offer >1 payment option Tweet this