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AUTHOR

Rachel DelGrande

VP of Customer Success

Rachel DelGrande is the VP of Customer Success at Elastic Path, where she leads the global customer success team. Rachel and her team’s love for eCommerce and customer obsession empowers brands to create innovative commerce experiences. Prior to Elastic Path, Rachel founded customer success teams at NewStore and True Fit where she worked with retailers including Burton, Vince, Michael Kors, and Kate Spade to roll out their digital transformation and omnichannel journeys. Rachel also has a deep background in the Retail Industry with expertise in eCommerce buying, merchandising, and omnichannel store operations.