In today's "consumer anywhere, commerce everywhere" digital era, enterprises need to listen, predict, assemble and deliver a personalized customer experience, all within milliseconds — otherwise risk losing customers, revenue, competitive advantage, and brand loyalty.
This notion is proliferating, and you’d be hard pressed to find an organization that doesn’t know this is the future of commerce but, how are they putting it into action and beyond that, how are they finding success?
In this eBook “The Future of Commerce” we will go in-depth on what’s truly changed with consumer expectations, how organizations are taking advantage of new and emerging digital touchpoints and share real-life use cases from the industries striking gold with an API-driven headless commerce model.
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“Ecommerce has evolved beyond the cart to become a ecommerce ecosystem. Utilizing big data, POS systems, advanced analytics, personalization, artificial intelligence, content management, and customer experience management allows digital leaders to deliver so much more, and embed ecommerce within content, context, and connection.”