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Barcelona, Spain – February 23, 2018 – Elastic Path Software Inc., provider of the world’s most sophisticated enterprise commerce solution has experienced demand from the telecom industry so strong that it has become one of its top three vertical markets and key executives from Elastic Path will be attending the Mobile World Congress in Barcelona.
The company’s flagship product, Elastic Path Commerce powers some of the most innovative telecom companies across the globe including the largest European communications services provider and one of the top three carriers in North America.
“Because many larger telecoms have grown through merger and acquisition, they struggle with multiple legacy systems to present a unified brand and bundled offerings to their customers,” said Peter Ford, Vice President EMEA and APAC. “Our commerce solution was designed from the ground up to help companies innovate with new business models and new methods of interaction.
Using Elastic Path Commerce, Telecoms can create self-serve, dynamic bundles with personalized, real time pricing across business units and including third-parties to enhance bundles and stay ahead of the competition. Companies using Elastic Path can increase customer lifetime value by personalizing their brand experience across existing and emergent customer interaction methods. In a week, a top-three North American carrier embedded a chatbot into Facebook to allow customers to interact with customer service representatives via the popular social media channel.
“Top Telecoms are looking to transform their business models by taking advantage of Elastic Path’s inherent ability to mix and match products and services from any source,” said Ford “The strategy is paying off for our customers who enjoy markedly increased conversion rates, near zero customer churn and greater customer lifetime value.”
Mobile World Congress starts February 26, 2018
To book a meeting with Elastic Path executives at Mobile World Congress, email Eoin.Kelly@elasticpath.com or call Eoin at 604-307-6557.
Find out more about Elastic Path for Telecommunications on our web site.
About Elastic Path
Defining the future of commerce, Elastic Path develops the world’s most sophisticated enterprise commerce solutions. The company’s flagship product, Elastic Path® Commerce, has helped the world’s top brands generate over $60 billion in over 170 countries. Customers from industries as diverse as travel, telecoms, publishing, software, and retail enjoy the benefits of a flexible, open architecture that drives brand-defining customer experiences, facilitates business agility, and eliminates sales channel silos. Elastic Path is a private company based in Vancouver, Canada with sales offices in the UK and US.
For more information, visit www.elasticpath.com
Media ContactSusie Reevessusie@crossborderpr.com+1 650-520-1005