GAP + Banana Republic + Old Navy + Piperlime = 1 Checkout
Closing the gap between its e-stores, Gap now allows customer to shop all of its stores online as though it were one site. Customers can switch shops just by clicking tabs, add products to a single cart and check-out in one go.
This has fantastic implications for holiday shopping as well.
Prior to the launch of the single checkout, Gap did allow customers to create one account that worked for all of its properties (one login and password), and showed text links to the other stores across the top of each store's design. The new tabs bring a unified feel to the sites, and the single checkout provides incredible convenience.
It will be interesting to see if Gap experiments with cross-selling and up-selling between stores. Because each store with the exception of Piperlime (shoes) targets a different price-point, mixing $5 Old Navy recommendations alongside $180 Banana Republic garb may not fly. But certainly Piperlime cross-sells make sense - shoes and accessories are natural add-ons to any purchase. Unifying the checkout only makes this much easier to do.
If you're an online retailer running multiple stores, please join us tomorrow, June 3rd at 9 am PST for a webinar on multi-store ecommerce management. The webinar will cover:
• The rise of multi-store retailing
• How Elastic Path Commerce retailers are using multi-store
• How Elastic Path Commerce supports multi-store management