Orium - Solution for D2C Conversational Commerce

Overview

Pre-Composed Solution™ from Orium makes it easy for sales agents to bring commerce to consumers — wherever they are — with multi-party shoppable conversations built with Zendesk Sunshine Conversations. Agents can see how customers are engaging with their web site, search their product catalog, and send product recommendations to customers from a single intuitive interface. Customers can build carts and purchase products directly from their preferred chat experience:

• Pre-built experience patterns for Zendesk, allowing online agents to easily search and share products from Elastic Path
• Customer Client support for web chat, FaceBook Messenger, and Apple Messaging