Yotpo

Overview

The Yotpo Instant-On integration is a pre-built, no-code integration from Elastic Path Composable Commerce to Yotpo. The integration can be configured quickly within Commerce Manager and run immediately to enable ratings and reviews capabilities for your business.

Shoppers are seeking information to make an informed purchase decision. Ratings and reviews are an expected part of the purchase journey. When a product without reviews adds one or more reviews, the conversion rate increases by over 50%.

Elastic Path Composable Commerce works with Yotpo to enable ratings and reviews in your store, driving up conversions and giving shoppers the best information available on your products. Because the ratings and reviews data gets synced back to your product catalog, you can send that information to your search provider's indexes and surface ratings filters in the storefront as well. 

Supporting Docs

Documentation

Features

• Product, Order, and Customer are synced from Elastic Path Composable Commerce to Yotpo. Based on the order information, Yotpo can send emails to shoppers requesting reviews. 
• Ratings are synced from Yotpo to Elastic Path Commerce Cloud, specifically average rating and number of reviews. This data is then available to be indexed by your chosen search provider and used as a filter in your storefront.

There is a further frontend Yotpo integration available in Elastic Path's D2C Starter Kit that covers the following features: 

• Show ratings and reviews on product display pages
• Rating filter for Algolia
• Rating in search results (both Search Result Page and Search Modal)

Diagram: