Sirius Headstart: Monolith to Modern Commerce Webinar On-demand

Because you can’t future-proof your commerce strategy on a platform with an end date.

Unfortunately, that’s the reality for all those still on IBM Websphere Commerce. They’re stuck between a rock and a hard place. Taking on a lengthy and highly complex migration or, staying on a system not equipped to handle the demands of modern commerce.

But the rock is shifting. We have a solution. You can finally lose your head without the headache.

Bringing Commerce and Content Together to Build Amazing Customer Experiences

Bringing Commerce & Content Together to Build Amazing Customer Experiences

The most innovative and profitable digital experiences require almost perfect choreography between your ecommerce and content management systems. In this webinar, we explain how you can achieve a perfect integration – and illustrate it with an insider’s look at how Elastic Path tackles the challenge with leading WCM solutions including Adobe® Experience Manager and OpenText® CEM.

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Winning With Subscribers: Top Trends and Best Practices for Selling and Managing Subscriptions Online

Winning With Subscribers: Top Trends and Best Practices for Selling and Managing Subscriptions Online

Consumer demand for the seamless online purchasing and management of subscriptions, such as telecom and cable plans, software, and digital content, is poised to skyrocket. This one-hour webinar will explore how a successful subscriptions business model can lead to recurring revenue and long-term, high-bandwidth relationships with more satisfied customers.

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Part 1: Optimizing the Customer Journey for the Complex Sale

Part 1: Optimizing the Customer Journey for the Complex Sale

From device and plan discovery, to unique service bundling, cross-sell and up-sell configuration and complex invoicing, no online sales process is more complex than in the telco industry. Join Linda Bustos, author of the Get Elastic blog, as she discusses how telecom enterprises can simplify their notoriously complex online experience to increase customer acquisition.

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Part 2: Keeping Customers: Reducing Churn Through Support and Upgrade Optimization

Part 2: Keeping Customers: Reducing Churn Through Support and Upgrade Optimization

Retaining and engaging mobile and broadband telecommunications customers involves more than just optimizing the upgrade and renewal process. Join Linda Bustos, author of the Get Elastic blog, as she discusses how telecoms can better support the customer relationship over the lifetime of the contract through top-notch self-service tools.

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Part 3: Beyond Minutes: How To Sell Value-added Services to Mobile Customers

Part 3: Beyond Minutes: How To Sell Value-added Services to Mobile Customers

As basic connectivity becomes a commodity, telcos are turning to a vast array of services in an effort to differentiate themselves and boost their margins. But designing and operating a content ecosystem is entirely different from selling devices and plans. In this webinar, we discuss how communication service providers can successfully integrate the two into a compelling and coherent customer experience.

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