The State of Merchandising

Presented with CMSWire

The rise of digital commerce and the shifting preferences of customers are changing the merchandising landscape in a significant way.


Merchandisers must carefully follow customer trends to get in front of people on the right channel at the right time. With so many fast-paced changes around technology and customer behavior, these teams face a rapidly evolving landscape of merchandising channels and expectations.

In this on-demand webinar, Sarah Kimmel, VP of Research at CMSWire, and Brian LeBlanc, Director of Solutions Engineering at Elastic Path will share data from The 2023 State of Merchandising Survey to explore the challenges merchandisers face and the innovative new solutions that help them overcome these challenges. 

In this session, you will learn:

  • Which channels are in common use or quickly gaining traction for merchandising
  • What merchandisers can do to spend less time manually managing their catalogs
  • Why so many merchandising teams are still very reliant on IT – and how they can gain more agility