In The News

In the News

The shopper of the future: brands failing to match customer’s needs

Brands universally underestimate the issues their customers experience the most, with long checkout lines, low inventory and customer wait times topping the list of shopper peeves, accord...

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In the News

‘Future-Proof’ Your Brand for the Tech-Savvy Consumer

Knowing what your customers want is crucial for any brand. Is your brand keeping up with all of the technological innovations that the tech-savvy customers of today have come to desire, a...

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In the News

Reports: Disconnect between brands, shoppers on AR/VR

While more and more consumers are looking to tech to make their shopping simpler, many aren't convinced that merchants and brands can deliver for them. That isn't stopping brands and mark...

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In the News

Regulators Balk at Facebook’s Libra and other Digital Transactions News briefs

Elastic Path, an e-commerce technology provider, found in its “The Sci-Fi Shopper: How to Future Proof Your Brand for the New Consumer” report that 67% of consumers want to use check...

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In the News

Why Retailers Struggle to Give ‘Sci-Fi Shoppers’ What They Want: Simplicity

What the so-called Sci-Fi Shopper wants in a retail experience is far more down to earth than out there in a galaxy far, far away. Elastic Path surveyed more than 1,000 consumers, in addi...

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In the News

Here's how Walmart is taking on Instacart, Target and Amazon

Walmart, says the service launched a “few months ago,” aims to keep the service simple. While Delivery Unlimited enables Walmart shoppers to avoid a per-order Walmart delivery fee that ty...

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Consumers Want Futuristic Shopping Experience

Commerce solutions provider Elastic Path surveyed 1,015 online shoppers to find out what they were looking for from the brands they shopped with, and learned most consumers are looking fo...

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In the News

Facebook fleshes out plans to launch a digital currency called Libra

It’s due to launch during the first half of 2020. Facebook gets into banking: Libra will be available for Messenger and WhatsApp users around the world, and anyone who downloads the (yet...

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Voice commerce intrigues many shoppers, but most retailers and brands don’t know how to deliver it, studies find

Two studies out this week reveal that voice is certainly something that consumers are interested in trying, but that many retailers and brands are simply not geared up to service.

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In the News

Hey Alexa, Why Is Voice Shopping So Lousy?

Amazon's chatty bot, like its voice-assistant brethren, was meant to liberate us from our most tedious tasks. That includes buying things—reordering toothpaste, stocking the fridge. But v...

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