Categories: 
OMS
Regions: 
North America, South America, APAC, EU

Order Management for today's omnichannel
Introducing OMS by Jagged Peak®

OMS by Jagged Peak is now an Elastic Path Extended Commerce solution, making it easier to manage and fulfill orders in even the most complex retail environment.

Jagged Peak is a leading provider of software and services that enhance the scalability, flexibility and profitability of omnichannel businesses. Its robust Order Management System (OMS) can be deployed alone or coupled with a Warehouse Management System (WMS) and Transportation Management System (TMS) to form a shop-to-ship, web-based software suite that integrates the entire order life cycle with visibility across business units, distribution channels and trading partners—all while enabling the client to have complete control of their online brand. Jagged Peak's blue chip client roster includes numerous global consumer brand companies.

Best-in-Class Order Management
SaaS ecommerce solutions like Jagged Peak's OMS

OMS by Jagged Peak is a SaaS order management system that aggregates and manages the lifecycle of any order type from any source. It automatically creates “perfect orders,” simultaneously assessing inventory availability, customer proximity and delivery time to provide optimal fulfillment and meet the customer promise date. This allows brands to reduce shipping costs and enhance overall customer satisfaction through improved order delivery performance.

Buy Anywhere, Fulfill Anywhere, Return Anywhere
SaaS ecommerce solutions like the Jagged Peak app

OMS by Jagged Peak monitors inventory in real time, regardless of whether it resides at a distribution center, store, manufacturer, product supplier, or drop shipper. And because OMS by Jagged Peak “sees” all available inventory, it can source orders to the optimal fulfillment point, streamlining the order execution process, optimizing inventory, and reducing shipping costs.

Managed through built-in modules, OMS by Jagged Peak gives your business users real-time administrative control over processes, providing a complete, intuitive and functionally robust solution delivered via a SaaS model.

Deliver the Omni-channel Promise

OMS by Jagged Peak enables new and personalized fulfillment models in order to meet the expectations of today’s omnichannel consumer.

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Multi-Channel Order Capture and Aggregation
Capture and management of orders from any channel, source or format, enabling true omni-channel experiences that drive more business.

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"Perfect Orders"
Apply business rules for frictionless order processing to improve order accuracy resulting in enhanced customer satisfaction and improved profitability.

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Cost Effective
Lower your shipping costs by automatically routing orders to the warehouse, store or dropship provider closest to the customer.

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Buy Anywhere, Fulfill Anywhere
Maximize customer satisfaction with true “buy anywhere, fulfill anywhere, return anywhere” omnichannel shopping options.

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Order Sourcing
Apply business rules (proximity, inventory availability, etc.) to determine best fulfillment provider (store, DC, drop shipper etc.).

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Multi-Point Inventory Management
Real-time inventory visibility across all stocking points enables real-time ATP for optimal order sourcing (including customer instructed).

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Store Order Settlement and Fulfillment
Enables store level fulfillment without use of POS system; eliminates need to replace legacy POS system if fulfillment tools are not offered.

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Cloud-Based Access
As a SaaS product, OMS by Jagged Peak can be deployed anywhere there is Internet service, reducing risk and lowering costs.

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Ordering for Omnichannel

Contact us to see how a distributed OMS can make it easier to capture, manage and fulfill orders in today's omnichannel retail environments.

Contact our OMS experts

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Press Releases | October 28, 2014

Elastic Path and Jagged Peak Partner to Streamline Ecommerce Order Process

Elastic Path and Jagged Peak Partner to Streamline Ecommerce Order Process

Technology partnership helps brands save time and money on order management

Vancouver (October 28, 2014) – Elastic Path Software, an ecommerce company helping the world’s biggest brands generate more revenue, announced a strategic partnership with Jagged Peak that will help brands save time and money by streamlining traditionally complex order and fulfillment processes. Jagged Peak’s Order Management System (OMS) software is now part of Elastic Path’s Extended Commerce Solution, making it easier to capture, manage and fulfill orders in today's omnichannel retail environments.

Understanding Omnichannel
According to MIT’s report, “Beyond the Checkout Cart,” 80 percent of shoppers check prices online. One-third of them access the information on their mobile devices while they are inside the physical retail locations. In fact, the web influenced $1.1 trillion in store sales. The retail experience has moved from only online or only in-store to multiple integrated channels driven by demanding consumers that want everything at their fingertips. The MIT report suggests, the “omnichannel consumer is the central force shaping the future of e-commerce and brick-and-mortar stores alike.”

Creating Perfect Orders and Optimal Fulfillment
Jagged Peak’s software is a distributed OMS that aggregates and manages the lifecycle of any order type from any source. The software automatically creates “perfect orders,” which means simultaneously assessing inventory availability, customer proximity and delivery time to provide optimal fulfillment and meet the customer promise date. This allows brands to reduce shipping costs and enhance overall customer satisfaction through improved order delivery performance.

“A complete commerce suite requires cross-channel order and warehouse management capabilities to enable new and personalized fulfillment models in order to meet the expectations of today’s omnichannel consumer,” said Peter Lukomskyj, Vice President Products for Elastic Path. “This partnership allows us to quickly and easily arm our customers with leading OMS software, while extending the capabilities and benefits of our enterprise ecommerce solutions.”

Shop, Return and Fulfill Anywhere
“Consumers expect to be able to shop anywhere or return anywhere, and to meet that demand companies must be able to fulfill anywhere,” said Vincent Fabrizzi, Chief Sales and Marketing Officer for Jagged Peak. “Elastic Path’s commerce platform was built from the ground up to seamlessly connect enterprise business systems with best-of-breed software like ours. Our OMS provides functionally rich and highly scalable technology that will help Elastic Path’s customers optimize order management. This partnership is a great opportunity for us to extend our reach and visibility into the world’s biggest brands.”

Elastic Path offers a complete suite of enterprise-class commerce solutions encompassing all customers’ needs. In addition to Jagged Peak, Elastic Path has signed multiple partnerships since September, including Agility Multichannel for product information management (PIM) and MRM//McCANN for managed hosting services.

About Jagged Peak
Jagged Peak is a leading provider of software and services that enhance the scalability, flexibility and profitability of omnichannel businesses. Its robust Order Management System (OMS) can be deployed alone or coupled with a Warehouse Management System (WMS) and Transportation Management System (TMS) to form a shop-to-ship, web-based software suite that integrates the entire order life cycle with visibility across business units, distribution channels and trading partners—all while enabling the client to have complete control of their online brand. EDGE is deployed through a license or cloud-based SaaS delivery model. Combining its technology with a comprehensive array of eMarketing, customer support and IT professional services along with "anytime, anywhere" order fulfillment through its FlexNet warehouse network, Jagged Peak offers a rare and uniquely holistic approach to eCommerce. Jagged Peak's blue chip client roster includes numerous global consumer brand companies. For more information, please visit www.jaggedpeak.com.

About Elastic Path
Elastic Path helps the world’s biggest brands generate billions in revenue using its ecommerce technologies. The company’s software also seamlessly brings omnichannel ecommerce, subscriptions, and enhanced connectivity right into Adobe Experience Manager, the leading content management platform – enabling companies to deliver a complete customer experience that maximizes engagement and conversion. Elastic Path has more than 200 customers, including McGraw-Hill Education, Virgin Media, LVMH, Western Union, TeliaSonera, Kiabi, and Motability. The company has 150 employees in Vancouver, Canada and the UK. For more information, visit www.elasticpath.com/company/about-us