Every Touchpoint, Every Channel, Every Customer.

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    • Still from Optimizing the Customer Journey
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      Part 1: Optimizing the Customer Journey for the Complex Sale

      Part 1: Optimizing the Customer Journey for the Complex Sale From device and plan discovery, to unique service bundling, cross-sell and up-sell configuration and complex invoicing, no onl...

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    • Business solved by APIs ecommerce webinar
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      Business Challenges Solved by APIs: What Every Executive Should Know

      It seems like everyone either has or needs an API these days. Analysts are touting how critical it is for businesses to engage their customers across every touchpoint. APIs are supposed t...

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    • Ecommerce webinars on keeping customers
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      Part 2: Keeping Customers: Reducing Churn Through Support and Upgrade Optimization

      Part 2: Keeping Customers: Reducing Churn Through Support and Upgrade Optimization In the competitive telecommunications market place, business leaders are tasked with reducing customer c...

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      Webinars

      Part 3: Beyond Minutes: How To Sell Value-added Services to Mobile Customers

      Part 3: Beyond Minutes: How To Sell Value-added Services to Mobile Customers As basic connectivity becomes a commodity, telcos are turning to a vast array of services−from movies and musi...

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    • Elastic Path API strategy stretch 2013
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      APIs Seek LTR's: Putting Your Commerce into Context

      APIs Seek LTR's: Putting Your Commerce into Context Traditional ecommerce is about forcing customers to a web store, and then forcing them to buy as much as possible, as quickly as possib...

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    • Still from monetizing content video
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      Monetizing Content in a World of Digital Disruption

      Monetizing Content in a World of Digital Disruption Digital disruption is paving the way for new and exciting ways to monetize content, by flipping industries like publishing, media, sof...

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