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    Why Engagement Matters Most In Digital Commerce

    Much of online retailing revolves around the idea of a slippery funnel designed to push visitors as quickly as possible towards conversion. It’s a transaction paradigm that heavily influe...

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    Four Steps to Becoming a Disruptive Digital Seller

    For years, e-commerce practitioners have obsessed over the idea of a slippery funnel, built to maximize retail metrics like conversion rate and average order value. Today’s disruptive di...

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    4 Secrets to Reduce Holiday Returns [Infographic]

    With holiday sales in full swing, retailers can expect the inevitable spike in returns. Depending on the goods being sold, return rates vary between 5% and 18%. Making the returns process...

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  • The Future of Commerce
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    We Need to Talk: Critical Commerce Conversations To Have Today With Your C-Suite

    Consumer technology, and in particular mobile, has tipped the scales of power in the favor of consumers. Researchers are now calling this trend the “Age of the Consumer”. This has resulte...

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    Tips for Increasing Sales on Black Friday

    Black Friday and Cyber Monday are almost here, and that means retailers are already fretting about how to maximize online revenue and steal customers from competitors. According to Forre...

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  • Forrester The Integration Imperative of Digital Experiences
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    To Get Digital Experiences Right, Think Integration

    There isn’t an organization in existence today that hasn’t had some internal dialog about digital experiences, and for good reason. Digital experience investments, either in technology, p...

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