According to Opus Research, 47% of consumers would buy items from a chatbot.
Chatbot in Action
Learn from a real-life example of how chatbots enable self-service customer experience. T-Mobile was able to spin up a full conversational commerce experience through a natural language Facebook chatbot in just two weeks.
Selecting the Right Chatbot
The chatbot ecosystem can be overwhelming due to a number of solutions and technologies. Take a look at a comprehensive guide on how to select the right chatbot for your business.
Reference Experience for Chatbots
Elastic Path provides you with a Reference Experience for chatbots to help you leverage conversational commerce for your business. This is an out-of-the-box, open-source implementation of Amazon Lex and Facebook chatbots as well as a set of best practices for implementing your preferred chatbot.