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Case Study - Carnival
Enabling Self-Checkout at Sea
Industry
Other
Use Case
IoT
Partner
Accenture
Whether an element of an experience has a price or not associated with it, it doesn’t matter. It’s really about the consumption of the experience in a way that is never distracted by a hassle or frustration. That’s what we can enable with Elastic Path as a key component.John Padget Chief Experience Innovation Officer Carnival
Whether an element of an experience has a price or not associated with it, it doesn’t matter. It’s really about the consumption of the experience in a way that is never distracted by a hassle or frustration. That’s what we can enable with Elastic Path as a key component.
Carnival Corporation has taken the notion of frictionless commerce and given it a whole new identity. When John Padgett, Chief Experience Innovation Officer at Carnival Corporation decided to create the ultimate vacation experience, he knew he needed to bring the physical and digital worlds together. Through the incorporation of headless commerce and emerging technologies like the Internet of Things (IoT), bots, and wearables they were able to deliver personalized service delivery at scale.
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