Reality Check: Shoppers are not that Loyal [Infographic]

Linda Bustos

November 6th, 2020

It's the holiday season and the promotions are aggressive! This week's infographic examines shoppers' loyalty when it comes to promotions online and offline, courtesy of MarketTrack and Nowsourcing.

Tweetables

  • 80% of shoppers are willing to switch brands or stores because of a promotion Tweet this
  • 78% of shoppers have engaged in showrooming, 76% in webrooming Tweet this
  • 80% of shoppers use more than one media type when making purchase decisions Tweet this
  • Shoppers say promotions account for 83% of unplanned purchases (65% of these in-store) Tweet this
  • 57% of shoppers believe they can find the best deals online Tweet this

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Linda Bustos

Linda is an ecommerce industry analyst and consultant specializing in conversion optimization and digital transformation.