October 9th, 2008 | 2 MIN READ

Bloggers Digest 10/10/08

Written by author_profile_images Linda Bustos

Linda is an ecommerce industry analyst and consultant specializing in conversion optimization and digital transformation.

If you’re new here, welcome! And thanks for subscribing to Get Elastic. Friday is Blogger Digest day where we highlight posts from other blogs that are of value and interest to online retailers and Internet marketers.

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On with the links...

  • Mark Brownlow from Email Marketing Reports kicked off a 4 part series this week on holiday email best practices with tips from Chad White, Luc Vezina, DJ Waldow and yours truly: Holiday Email 1: Getting Ready and Role Models.
  • Ann from World of Usability (winner of our ecommerce conference contest pass to last week's Online Market World) re-capped Zappos CEO Tony Hsieh's keynote which includes interesting history of Tony's business ventures to customer service and company culture.
  • Amazon was awarded a patent on rewarding helpful customer reviewers with badges who post particularly helpful reviews. Before you panic, the patent specifically covers a formula for determining which reviews were most helpful without relying on "was this review helpful" feedback from other users. If you're schooled in legalese, check out the full text of the patent.
  • When the economy gets tough, email marketers start sending holiday emails waaaay early - a week and a half earlier than last year's trends, according to RetailEmail.com. Marketers are also sending MORE emails - the question is whether customers want to receive holiday email this early or this frequently (it's probably the last thing cash-strapped customers want to be reminded of...)
  • Don't forget Future Now's free whitepaper Grabbing Market Share: Marketing in a Recession.

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