Providing compelling digital experiences across the growing array of touchpoints are becoming
essential to every business. Yet few firms have the organization or technology needed to make
In this webinar, special guest Forrester Research Inc. Senior Analyst Michael Facemire, highlights
some of the key quantitative data from the recent report "Unified APIs Lead To Success In
Digital Customer Experience," and shares insights from his expertise.
- A unified cross-channel experience is important to most enterprises.
- There’s currently a lot of friction destroying mobile ROI
- There are many approaches to solve this problem, but many will fall short in actually
providing a solid unified digital experience
- The answer to this problem is a federated, consumable API layer.
This webinar was based on data from the recent commissioned study conducted by Forrester Consulting, "Unified APIs Lead To Success In Digital Customer Experience." Download your complimentary copy here: