Training and Support

Elastic Path Software provides an enterprise ecommerce platform that offers the easiest and most cost-effective way to deliver custom ecommerce solutions. Along with world-class software, we also provide global enterprises with a wealth of support resources through our Ecommerce Success Center (ESC) to ensure our customers get the most out of their Elastic Path ecommerce platform. Our ESC team takes pride in its community, team, and customer-focused approach.

 

Training services

To ensure our customers are successful with their ecommerce solution, we offer a variety of role-specific training (including developer training, business user training, and customized training) tailored to meet each enterprise’s unique requirements. Training can be performed onsite or at the Elastic Path offices in Vancouver, Canada and Reading, UK.

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Standard support

Our standard ecommerce support services are available to all Elastic Path customers on a fully-licensed software plan. These services include online and phone support, software updates, and access to our online developer community.

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Premium support

As an extension of our standard support offering, premium support offers a wide range of customizable support services designed to meet the unique needs of each business. From providing 24/7 support to disbursing an entire development team, Elastic Path premium support services help ensure enterprises stay competitive in the digital goods and services market.

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