Support

Elastic Path fervently supports customers in reaching their ecommerce goals. We strive to be as available and approachable as possible because we know what it is like to wait a week for a returned phone call too. Your support requests go straight into our highly effective tracking system to where they are personally attended by a support manager. Each request is then communicated to a highly skilled member of the Elastic Path development team.

Our support cases are handled more efficiently than other enterprise ecommerce companies because we can deliver the request directly to the source. The same people who worked on the area in question will be helping you with your support case. You will know them by name.

You won't find timely and personal support like this anywhere else. We love our customers as much as they love us!

Obtain support for your Elastic Path ecommerce installation