Ecommerce Best Practices

Covering a broad range of topics (with a particular emphasis on customer experience), our best practices resources survey innovative and successful solutions to common ecommerce issues. With deep experience in digital goods and services, we also share insights about best practices for industry verticals such as media, software, and telecom.

Moving Complex Enterprise Ecommerce Systems to the Cloud

Moving Complex Enterprise Ecommerce Systems to the Cloud

In this webinar we will discuss some of the advantages and disadvantages of working in a Platform-as-a-Service (PaaS) environment. Learn from our experiences, as we reveal what worked best as we moved our own multi-server enterprise application from traditional collocated hardware into the Google App Engine cloud environment.

Monetizing Online Video: Ecommerce Research Paper

Despite the abundance of free online video available, many consumers are willing to pay for content. Service providers and content owners must better understand consumer attitudes and behaviors surrounding online video to attract and monetize prospects.
Consumer Software Buying Trends: Ecommerce Research Paper

Consumer Software Buying Trends: Ecommerce Research Paper

Software publishers face the same threats that the music and media industry have been forced to accept: consumers value their products but are no longer prepared to pay for them. Software publishers and retailers alike must find new ways of licensing their products that resonate with their consumers.
30 key design principles for good mobile experience

Mobile User Experience

30 key design principles for good mobile experience.
Winning With Subscribers: Top Trends and Best Practices for Selling and Managing

Winning With Subscribers: Top Trends and Best Practices for Selling and Managing Subscriptions Online

Learn how successful online subscription business models can generate recurring online revenue and higher-bandwidth customer relationships.
What is the Ideal Checkout Login?

What is the Ideal Checkout Login?

When planning a conversion rate improvement project, it’s a great idea to start with tweaking the checkout process…
How to Reduce Shopping Cart Abandonment: 10 No-Brainers

How to Reduce Shopping Cart Abandonment: 10 No-Brainers

The following are 10 no-brainer ways to turn abandoned carts into completed orders…
The Pros and Cons of One-Page Checkout

The Pros and Cons of One-Page Checkout

Shopping cart abandonment is an epidemic in online stores, with some companies reporting that more than 60% of checkouts…
17 Ways To Minimize Friction in the Sales Process

17 Ways To Minimize Friction in the Sales Process

In landing page optimization, friction describes “the psychological resistance to a given element of the sales process that causes aggravation…